Privacy Policy

Introduction

Glasson Design Studio is bound by the Australian Privacy Principles (APPs) and the conditions protecting your personal information as described in the Privacy Act 1998 and amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

Glasson Design Studio is a company that provides goods and services to our customers in Australia and around the world.

References to "you" or "your" in this policy refer to the individual reading it. References to "we" or "us" in this policy refer to Glasson Design Studio.

Why do we collect and store personal information?

We collect and store your personal information to promote our existing products and services, ship purchases to you, and advise you of new products, new services, and upcoming events. We may use your personal information for direct marketing activities.

You are not required to provide us with your personal information; however, when you do provide us with your personal information, you are consenting to the terms outlined in this Privacy Statement. We may not be able to provide our products and services to you if you do not choose to provide us with your personal information.

What kinds of information to we collect?

We collect the minimum amount of personal information required for us to provide our products and services to you, our customer.

We use the YouTube platform for sharing video content. YouTube collects personal information that is relevant to your activities on YouTube and we use that to create and improve video content that you are interested in. By interacting with our YouTube channel, you consent to us using the personal information that YouTube captures.

We use the Facebook platform for sharing information about our products, services, and activities. Facebook collects personal information that is relevant to your activities on Facebook and we use that information in the promotion of our products, services, and activities. By interacting with our Facebook page, you consent to us using the personal information that Facebook captures.

We use the Instagram platform for sharing information about our products, services, and activities. Instagram collects personal information that is relevant to your activities on Instagram and we use that information in the promotion of our products, services, and activities. By interacting with our Instagram page, you consent to us using the personal information that Instagram captures.

We collect the following personal information through our websites:

  • Name;
  • Billing address;
  • Delivery address;
  • E-mail address;
  • Telephone number;
  • Products and services that you’ve purchased from us;

We DO NOT collect or store credit card details.

How do we collect and store personal information?

We collect your personal information in several ways:

  1. By verbally asking you to provide that information during a face-to-face or telephone conversation;
  2. By e-mail when appropriate;
  3. By using the data captured by Facebook when you like, share, or comment on posts made to our Facebook page, or when you share posts to our Facebook page;
  4. By using the data captured by Google Analytics when you access our website;
  5. Through comments left on our website;
  6. By using the data captured by YouTube when you like, share, or comment on our videos;
  7. By using the data captured by Instagram when you like, share, or comment on posts made to our Instragram page, or when you share posts to our Instagram page;

How can you access and correct personal information?

You are welcome to access or correct your personal information at any time by contacting us through the Contact Us page on our website.

Use and disclosure of your personal information?

General rule

We will use your personal information to promote our existing products and services, ship purchased products to you, and advise you of new products, new services, and upcoming events. You will be given the opportunity to choose whether you receive these notices.

We will only voluntarily disclose your personal information to third party service providers under the following circumstances:

  1. To facilitate the delivery of a product or service that you have ordered from us;
  2. To provide you with promotional materials such as newsletters, product promotions, tips, etc.;

We will only disclose the minimum amount of your personal information to third party service providers to allow them to perform the services we have engaged them to perform on our behalf.

We may choose to use third party services providers located outside Australia and disclose appropriate personal information required for them to perform the contracted service.

Exceptions to the general rule

In cases where the disclosure of your personal information is not covered by the general rule, we will only disclose your personal information to a third party:

  1. When ordered to by an Australian Court of Law, or;
  2. With your permission;

Integrity of personal information

We take reasonable steps to ensure that the personal information collected from you is accurate, up to date, and complete.

Security of personal information

We take reasonable steps to ensure that your personal information is stored in a secure environment and is only accessed by our authorised personnel. We have put in place suitable electronic, physical and management procedures to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure.

Amendments to this Privacy Statement

This Privacy Statement may be amended from time to time at our discretion. Your continued use of our services, purchase of our products, use of our website, etc. indicates that you accept the amendments. You should check our Privacy Statement regularly to ensure that you accept the updated Privacy Statement.

Links to other websites

Our website may contain links to articles on other websites that we believe may be of interest to our customers. We may not have any control over those other websites and they are not governed by this Privacy Statement. You should read and accept the privacy policy of the other websites before sharing any of your personal information with them.